FAQ's

If you don't see the answer to your question below, feel free to contact us.

 

FAQ’s

 

Do you sell reproduction accessories? Is everything authentic?

4th Moon only sells authentic vintage items. No reproduction ever.

 

Do you buy vintage Star Wars items and/or collections?

YES! I'm always looking to purchase collections or individual items to add to the store. Whether you are in Canada, the US or anywhere else and want to sell your Star Wars stuff, I'd be happy to have a look and make an offer. I'll cover any shipping costs.

I'm especially interested in foreign items from Japan, Mexico, the UK and Europe. Please get in touch if you're from these areas and have access to vintage items.

 

I have a bunch of old Star Wars stuff, what's it worth?

I'd be happy to have a look and give you an honest appraisal - even if you're not looking to sell right now. Use the contact form and we'll go from there.

 

Do you sell modern Star Wars items?

Nope, only stuff from 1977 to 1986. We've just started carrying selected Hasbro Star Wars toys and figures!

 

Do you ship to the UK and European Union?

Yes, we're back to shipping to the UK and European Union. Prices are very reasonable and start at just $15 usd for small packages. Some large packages may be excluded from international delivery. Calculating international shipping can be hard, please be patient with us as we try to bring back UK/EU shipping without getting burned by miscalculations! We use PostNL for all international shipments. Shipping time estimates are provided by the carrier and sometimes it may take a little longer.

 

Do you ship to Australia and New Zealand?

Yes, we do! Shipping rates are very reasonable and usually take 10 - 20 business days. There are no import duty or taxes for Australians importing under $600.

 

I live in the UK, Europe, Australia or New Zealand. Can you mark it as gift or put a low value on it for customs?

I have to put the true value, including shipping, on each package. Our software doesn’t allow us to fudge this. 

 

What customs, duty or VAT charges can I expect for the UK and EU?

First off, it's the buyers responsibility to understand their local import duties and taxes, but we try and minimize these costs as much as possible for our customers. UK and EU shipments will charged VAT on delivery, this is the same as if you purchased it from a local store. Most vintage toys are sent with customs code 9705100090 and should not have additional duty charges. Supplies like cases are sent with customs code 9503002190 which should mean a 4% duty charge in the UK and no duty to the EU. Again, please check with your local jurisdiction. 

 

Are there any customs charges for shipments to Canada?

No, I ship directly from Toronto using Canada Post calculated shipping rates. You'll be given options from Canada Post based on the weight of the package.

 

If I'm in the US do I need to worry about customs then?

No, almost all US orders are shipped via USPS. I use a freight-forwarder that delivers packages directly to a USPS sorting facility in Niagara Falls, NY. This often means faster shipping than if it came from the US.

 

Do you do Pre-Orders?

Yes! All pre-order items are sourced directly from Hasbro with confirmed orders. Dates shown for arrival of pre-orders are based on those provided to us by Hasbro and may change at any time. We will do our best to keep customers aware of any changes in dates but please understand these are out of our control . If for any reason your pre-order becomes unavailable, 4th Moon will refund your full purchase price and any pre-order shipping paid.

 

Pre-Order Refund Policy

Pre-order items may be cancelled up to 30 days before the scheduled delivery date. Cancellations will be subject to a 15% restocking fee. Please understand that we cannot return cancelled items to Hasbro. Please use the contact form on the site if you need to cancel a pre-order.

 

Pre-Order Shipping

Shipping for pre-order items will be charged when they become available and you may choose to hold items to combine into a single shipment. For mixed carts of in-stock and pre-order items, we will ship out the in-stock items, and then invoice you for shipping when the pre-order items come in.